Frequently Asked Questions (FAQ)

If you do not see your question below, feel free to contact us via phone or email to ask your question.


What insurances do you accept?

We accept some insurances and accept private payment via Square, cash, or check. Due to how difficult and long it takes to get credentialed and contracted with insurance companies, we cannot guarantee coverage. Naturopathic coverage is not available for regular Medicare plans, however some managed Medicare plans do cover Naturopathic Medicine. Please contact us to discuss payment/insurance options.


Is your practice accessible to mobility impaired?

Yes! We are now offering a popup clinic on Mondays and Fridays at Elite Performance Physical Therapy in Oregon City, Oregon. We have accessible exam tables, entrance, restroom, and parking. Additionally, Dr. Melissa is willing to provide home visits and offers Telehealth services on Wednesdays.


Can you prescribe medications?

Yes. We can prescribe medications on the Oregon Board of Naturopathic Medicine Formulary. This covers most substances required for practicing primary care medicine (e.g. antibiotics, antidepressants, OCPs, etc...).


Can you order laboratory tests?

Yes. We can order any lab work that is required in your visit. Please contact your insurance company prior to having your blood drawn or specimen sample collected to determine if they will cover the costs.


Can you formulate an herbal tincture for me?

Yes! We would love to make you a custom herbal blend to address your health concerns. We may send this out to be filled at the NUNM Medicinary if we do not have the herbs in stock. You can have the tincture filled and shipped directly to your home, or opt to pick it up in person downtown.


Where can I get the supplements that you recommend?

You are welcome to shop anywhere you would like for the supplements. We recommend avoiding store brands and purchasing only from reputable brands with cGMP certification, NSF certification, and that do independent laboratory testing to verify purity/identity of the substance. There are many adulterated supplements and vitamins out there on the market. If we have a specific product in mind for you, we will provide you with information on buying the product through our online/EHR portal and the name of the supplement/manufacturer so that you can purchase it wherever you would like.


Will you be my Primary Care Physician (PCP)?

Dr. Melissa prefers that you maintain a relationship with your PCP for your annual well visits, vaccinations, and urgent needs. We do not offer 24/7 call coverage and it may take Dr. Melissa some time to respond to messages as she is not in the office every day. Our role is as a consultant and coach on your team towards better health. That said, we do understand that in some cases you may be "in-between" PCPs or uninsured; Dr. Melissa does fill the gap in care on a case-by-case basis when needed. So please, discuss this with us to see how we can best fit your needs.


Do you see pediatric clients?

Yes! We treat the entire age spectrum. Please note that we do not provide PCP services for children.


Are you a real doctor?

Yes. Naturopathic Doctors are real doctors. There are "Naturopaths" in unlicensed states who have gone through a short online education and have not completed a 4-year medical education. In the state of Oregon, it is required for a Naturopathic Doctor to have 4 years of graduate level education, hundreds of hours of clinical experience, and pass 4-days of board exams in order to apply for a license. In Oregon, ND's are recognized as Naturopathic physicians. Dr. Melissa has completed all of the requirements in Oregon and holds an active license to practice as a Naturopathic Physician. For more information, visit: https://www.oregon.gov/obnm/Pages/Aboutnaturopathy.aspx


Do you hold a Certificate of Clinical Competence from ASHA (American Speech-Language Hearing Association)?

Yes!  Our SLP is licensed in the State of Oregon to practice Speech-Language Pathology and holds a current Certificate of Clinical Competence from ASHA.


Where can I read your Notice of Privacy Practices?

You can access our privacy practices under the Resources page. Scroll down to Clinic Forms and Policies. Click on Notice of Privacy Practices. After reading, please print and sign our acknowledgement form. Bring this to your appointment or upload it via the patient portal to our electronic health records.