If you do not see your question below, feel free to contact us via phone or email to ask your question.


Do you bill insurance?

We do not bill insurance, but we are happy to provide you with your chart notes, CPT and ICD-10 codes to submit to your insurance company for reimbursement. We do not guarantee insurance coverage of services. You are responsible for paying the full amount charged whether it is covered or not.


Why don't you accept insurance?

Medical office visits are billed on a coding system that does not take into account the amount of time that a naturopathic doctor typically spends with a patient. Most medical doctor visits are 15 minutes, yet naturopathic doctors typically spend 60-90 minutes for an initial consult, then 30-60 minutes for a follow up. If we accepted insurance, we would be forced to shorten our visits and sacrifice the quality of care that we provide.


I have OHP/Medicaid/Medicare--can I pay out of pocket to see you?

In general, we cannot accept out of pocket payment from OHP/Medicaid patients, except for under certain exceptional circumstances. We are allowed to accept out of pocket payment from Medicare patients for naturopathic medicine services but not for speech therapy services. Please contact us to discuss this further. We are happy to refer you to other local providers who accept OHP.


Where are you located?

We currently do not have a physical clinic location and are a mobile clinic. We are happy to meet you at home or in your own private office at work. Not having a physical location helps to keep our costs lower and allows us to spend more time with you.


Can you prescribe medications?

Yes. We can prescribe medications on the Oregon Board of Naturopathic Medicine Formulary. This covers most substances required for practicing primary care medicine (e.g. antibiotics, antidepressants, OCPs, etc...). We cannot currently prescribe controlled substances (e.g. certain pain medications and Adderall), which requires a DEA number. We do not have a DEA number and are not planning on obtaining one at this time.


Can you order laboratory tests?

Yes. We can order any lab work that is required in your visit. Please contact your insurance company prior to having your blood drawn or specimen sample collected to determine if they will cover the costs.


Do you provide food for dysphagia treatment sessions?

Not typically. We ask that you have items at your home ready for therapeutic trials. The reason for this is that individuals have unique tastes, and we wish to provide therapy services with food items that are meaningful and motivating to the individual client. We will discuss what these food items might be before the visit.


Do you offer a time of service discount?

We set our prices to be fair and reasonable. We do not offer a time of service discount because our prices are not inflated for submission to insurance companies. Other clinics inflate the prices to maximize allowable charges and insurance reimbursement. Since we do not accept insurance, we can set our prices to reflect a fair and reasonable price for the time we spend with you.


Can you formulate an herbal tincture for me?

Yes! We would love to make you a custom herbal blend to address your health concerns. We may send this out to be filled at the NUNM Medicinary if we do not have the herbs in stock.


Where can I get the supplements that you recommend?

You are welcome to shop anywhere you would like for the supplements. We recommend avoiding store brands and purchasing only from reputable brands with cGMP certification, NSF certification, and that do independent laboratory testing to verify purity/identity of the substance. There are many adulterated supplements and vitamins out there on the market. If we have a specific product in mind for you, we will provide you with information on buying the product through our online/EHR portal and the name of the supplement/manufacturer so that you can purchase it wherever you would like.


Are you a real doctor?

Yes. Naturopathic Doctors are real doctors. There are "Naturopaths" in unlicensed states who have gone through a short online education and have not completed a 4-year medical education. In the state of Oregon, it is required for a Naturopathic Doctor to have 4 years of graduate level education, hundreds of hours of clinical experience, and pass 4-days of board exams in order to apply for a license. In Oregon, ND's are recognized as Naturopathic physicians (that's what my license says!). For more information, visit: https://www.oregon.gov/obnm/Pages/Aboutnaturopathy.aspx


Do you hold a Certificate of Clinical Competence from ASHA (American Speech-Language Hearing Association)?

Yes!  Our SLP is licensed in the State of Oregon to practice Speech-Language Pathology and holds a current Certificate of Clinical Competence from ASHA.